Welcome to Casino Action, which some players know as Action Casino. We are an online casino and a member of the Casino Rewards network, with hundreds of slots, progressive jackpots, blackjack, roulette and video poker. New players get a welcome bonus spread over their first five deposits. We do not accept players from the United Kingdom, and wherever you live, you are responsible for making sure online gambling is legal for you there.
Our welcome package matches each of your first five deposits. Every step has its own cap and its own wagering level.
| Deposit | Match | Bonus up to | Wagering |
|---|---|---|---|
| First | 100% | $150 | 200x |
| Second | 50% | $200 | 200x |
| Third | 25% | $500 | 30x |
| Fourth | 50% | $250 | 30x |
| Fifth | 100% | $150 | 30x |
The welcome offer is for new players. Your first deposit needs to be at least $10, and you claim the offer by making that deposit within 7 days, after which we may change the offer. Each deposit is judged on its own, so several small deposits cannot be added together to reach a cap.
We pay the bonus as bonus funds, not cash. They sit in a separate bonus balance that you can bet with but cannot cash in until its wagering is done. We aim to credit promotional bonuses within one business day, and bonuses earned over a period such as a weekend or a month arrive on the first business day after it ends.
Bonuses on your first and second deposits carry the higher level, and from the third deposit onward the level drops. To give you a sense of scale, a $100 bonus at 200x means about $20,000 in slot bets before you ask for a withdrawal. Bets from your cash balance and your bonus balance both count, and the count starts once all bonus money is in your account. If you take a new bonus before making another deposit, the earlier wagering carries over.
Until your third deposit, each bet comes from your cash and bonus balances in proportion to their size, and wins go back the same way. Any withdrawal in this phase sets your bonus balance to zero. After the third deposit we play your cash first and use bonus money only once the cash runs out. Wins from cash go to cash, wins from bonus go to bonus, and bonus wins above your total bonus amount move into cash.
A single bet worth 25% or more of your credited bonus, placed before that bonus is wagered through, counts as irregular play. In roulette every chip on the table for one spin is treated as one bet. We also treat the following as irregular play.
When we find irregular play, we may hold withdrawals and remove all winnings.
You can withdraw the cash part of your balance from your first and second deposits at any time. Doing so removes any bonus money left in your bonus balance, including bonuses tied to those deposits that have not been credited or redeemed yet. Taking out deposited money before the bonus linked to it has been redeemed is also listed among the forms of irregular play.
Any promotional bonus you leave unused for more than 60 days after you register is lost. A bonus counts as used once its minimum wagering is complete.
Each promotion can be claimed once per person, device, household, family, address, email address, financial account, IP address or shared network such as a workplace or library. A bonus claimed more than once loses its winnings and the account is closed. Promotions cannot be combined unless we say so, and if the method you deposit with is not in your own name, we may void the winnings from the welcome bonus. We honour only the promotions advertised on our own website.
We may limit who can take part in any promotion. If an account is used only to collect offers without ever risking its own money, we pause all bonus redemptions, the welcome bonus included, until the account shows regular play with personal funds.
We want you to know who runs Casino Action, which body licenses us and how a disagreement between you and us gets resolved.
We are managed by Fresh Horizons Limited, registered in Road Town, Tortola, in the British Virgin Islands. We are licensed by the Kahnawake Gaming Commission in Canada under licence number 00972. Our privacy policy names a different company, Apollo Entertainment Limited of Ta' Xbiex in Malta, as the manager of the data controller.
Send any complaint or claim to us within 6 months of the issue. If we cannot settle a dispute between us, we refer it to eCOGRA as our independent dispute resolution body, and its decision is final once both sides have been heard. You can also take a complaint straight to the Kahnawake Gaming Commission.
We may update or remove any part of our terms at any time without notice. Taking part in a promotion means you accept our full terms, and if a translation differs from the English version, the English version applies.
Paying in and cashing out each follow their own rules, and this is how we handle your money from the moment it arrives until a payout leaves your account.
You can pay in with major credit and debit cards, bank transfer services, prepaid vouchers and popular e-wallets. We charge nothing for deposits, though your bank or payment provider may add its own fee. Cards also carry daily and monthly limits on our side, and our support team can help if you reach one.
Choose the amount and the payment method for your withdrawal. Your request stays pending for 48 hours, and until it is fully processed you can use Reverse Withdrawal on the banking page to put the money back in your balance. After the 48 hours we process it on the next business day. If your verification is not finished yet, processing waits until it is.
| Method | Minimum withdrawal | Fee |
|---|---|---|
| Direct bank transfer or wire | $300 | Fees apply to direct bank transfer only, $50, €35 or £30 below 3,000 units and $100, €70 or £60 above |
| Every other method | $50 | Free |
Once processed, a payout reaches Visa and Mastercard in 3 working days, e-wallets in 1 to 3 working days and a direct bank transfer in 6 to 10 working days. Your first payout to a method you have never been paid through gets extra checks that take 5 to 7 working days at most.
Winnings are paid in the currency of your casino account. If a withdrawal has to be paid in another currency, we convert it at the average daily interbank rate and add a 2.5% conversion fee.
Withdrawals first go back against your recent deposits, and often we have to pay them to the accounts you deposited from. Anything above your deposits goes to the preferred payment method you choose on the banking page. Limits per transaction, day, week or month may apply depending on your country and method. Your balance, including pending withdrawals, earns no interest.
If you win far more than your total purchases across all Casino Rewards casinos, you can withdraw up to $4000 per week. We may raise or lower that weekly amount at our discretion. Depending on your method, daily payment limits may also mean a win is paid in daily parts over the following weekdays until it is settled.
Here are the identity checks we may run and the house rules that apply to anyone who plays with us, from the documents we ask for to how an account can be closed.
We may ask for documents after a deposit or before a withdrawal, sometimes certified by a notary or a registered professional.
Every document has to be complete and easy to read. For fraud or money laundering checks we may also ask about the source of your funds or wealth. During verification we may ask how much you plan to gamble. If we suspect a document is false or misleading, we do not accept it, and the result can be a failed withdrawal or a closed account. We keep your documents in confidence for five years after your account closes.
If we cannot verify you, we may close or suspend your account, keep or refund its balances including winnings, or void deposits. If you do not provide what we ask for, we may also void winnings, restrict deposits and withdrawals and lock the account indefinitely.
You may hold one account with us. If we find more than one, we may suspend them and remove the winnings linked to them. A payment method in someone else's name can lead to your account and that method being suspended indefinitely, transfers between player accounts are not allowed, and sharing your login with anyone else can lead to closure without a refund.
If a deposit is charged back, disputed or not paid, we void your winnings, remove your balance and lock every account you hold across the Casino Rewards network.
We may close or suspend an account at our discretion after giving notice and reasons. Balances are not refunded when this happens.
Software or hardware used to influence game results is forbidden, and any money gained that way is removed at once. Playing through a virtual machine counts as an attempt to manipulate the game, and gains made that way are removed too. If our system malfunctions, every bet and payout during that period is void. We may refuse or limit any bet at our discretion.
As soon as you bet with real money, you join the Casino Rewards Loyalty Program. It has 6 status levels, and higher levels bring bigger bonuses, priority support, birthday gifts, VIP hosts and sweepstakes entries.
Every 100 points are worth $1 in casino chips. You can redeem at any time once you have at least 1,000 points, and the credits should reach your account within 5 minutes.
Our loyalty program also runs Lucky Jackpots, which land three times a day.
Whether you like spinning reels, chasing a jackpot or sitting at a card table, these are the games waiting for you in our lobby.
Slots lead our lobby, with hundreds of titles and new releases added every month next to long running favourites.
Our jackpot range includes Mega Moolah, Atlantean Treasures Mega Moolah, Immortal Romance Mega Moolah, Thunderstruck II Mega Moolah, Mega Vault Millionaire, Treasure Nile and Cash Splash. Mega Moolah is our Millionaire Maker, and its winners join our Millionaires' Club.
Play single hand or multi hand blackjack, Atlantic City Blackjack and Vegas Strip, with both American and European rules.
Choose between American and European Roulette.
Our video poker range includes progressive video poker games.
Gambling should stay fun, and we give you several ways to keep control of your time and money with us whenever you feel you need them.
Set a daily, weekly or monthly deposit limit by contacting our support team. Raising or removing a limit only takes effect after 24 hours.
If you need a pause, you can take a cooling off period of anywhere from 24 hours to 6 weeks.
Self-exclusion lasts 6 months. Talk to our support team first, then send your request by email from the address registered on your account. It is in place once we email you a confirmation, and after that we cannot reverse it. Please do not open new accounts while you are excluded.
Your account does not reopen automatically. If we judge that reopening it would be unwise or unhealthy, we close it permanently. We may also start an exclusion ourselves if we believe you have a gambling problem, or if for other reasons we judge that continuing to gamble is not in your interest or ours.
We recommend excluding yourself at other casinos too and asking the Kahnawake Gaming Commission for a Comprehensive Self-Exclusion. For support you can also turn to the National Council on Problem Gambling and Gamblers Anonymous.
If you have a question about your account, a payment or a game, our team is ready to help, and you can pick the way of reaching us that suits you best.
Our Support Centre is open 24 hours a day, 7 days a week. Live chat puts you straight through to a support agent.
You can also reach us by email, and we process emails within 48 hours where we can.
Problems with a card deposit go to our banking team, and questions about your personal data go to our data protection team. Both can be reached by email.
Our Support Centre also handles account closure.
Here are short answers to the questions players ask us most often.
Our games run on a random number generator that is reviewed independently, and independent auditors publish the results, which you can open through the eCOGRA logo on our homepage. Details you enter when you pay are protected with 128-bit encryption. Inside the casino, PlayCheck shows your full betting history and Transaction History lists every deposit and withdrawal.
We are part of the Casino Rewards network of partner casinos. Our rules can reach across that network, so we may close any of your Casino Rewards accounts. Casino Rewards promotional mail is meant only for the person named on a written invitation and cannot be passed on.
You can sign up from your mobile device or your desktop. On supported devices you can log in with biometrics, which stay stored on your device, so register only your own. Push notifications arrive only if you opt in, and you can switch them off in your device or browser settings.
You need to be 18 or the legal age of majority where you live, whichever is higher. Any play by someone under age is void, winnings included, and we may ask for proof of age at any stage.
An account with no bets, deposits or withdrawals for a period we set becomes dormant. Its balances are removed within up to 60 days and bonus funds are lost, but you can ask for the cash balance back once you pass verification.
You can update payment details only inside the casino or through our customer service team.
